Pre-Orders can be canceled within 24 hours of purchase for no cancelation fee. Orders canceled outside of the 24-hour window can be canceled for a 15% fee. This fee can be extremely painful to many, however these fees are enforced by our distributors and leave us know choice but to have a cancel fee set in place. Refunds will be sent as store credit.
In-stock items are considered final sale and cannot be cancelled! Cancelling in-stock items slows down our warehouse process, so please make sure you are committed to these items before you place an order!
Please email info@krakenscollection.com with the title "Cancel (Your Order Number)" if you wish to cancel an order.
Dec 13, 2022